Terms & Conditions

 

Delivery

  1. Order before 10 am for SAME DAY DELIVERY on Monday to Friday. Order before 4pm on Fridays for delivery on Saturdays THERE IS NO SAME-DAY DELIVERY ON SATURDAYS.
  2. Standard delivery is £2 in Carlisle, a further delivery fee will be charged for the surrounding areas as shown on the map below. Any orders submitted beyond the delivery map or the towns listed below will be automatically refunded.


Cheap Flower Deliveries in Carlisle

    • Please enter the correct date for delivery.
    • The Cumberland Infirmary Carlisle does not accept floral deliveries for patients, they do however accept them for staff. Fruit baskets are accepted for patients.
    • If you require a delivery for a specific time of day, please call us on 01228 317270 to discuss if this is possible. We cannot specify times of delivery for orders placed through the website. All orders are delivered between 9am and 4.00pm
    • Delivery is not available on Sundays (except Mothering Sunday and should Valentine’s Day fall on a Sunday) and Bank Holiday Mondays. Any orders placed for Sundays or Bank Holidays will be delivered the next working day. 
    • To avoid delays with delivery please be sure to include accurate recipient name, address, postcode and contact number.
    • The delivery driver will deliver to the address provided in good faith. We cannot accept responsibility if the recipient is no longer at this address.
    • If the recipient is unavailable to accept the delivery (not home) the driver will find a secure place to leave the items (e.g. neighbour, out house, porch etc.) and will leave a card to indicate where they have been left.
    • If there is nowhere secure to leave the items they will be returned and a card left for the recipient to contact us to arrange redelivery at a suitable time.
    • Deliveries can be made in Carlisle and the surrounding areas such as Dalston, Thursby, Great Orton, Cargo, Harker, Rockcliffe, Houghton, Corby, Cotehill, Cumwhinton, Southwaite, Durdar, Ivegill, and Wreay. Please see map.
    • Delivery is NOT available to the towns of Brampton, Longtown, Prenrith or Gretna.
    • We reserve the right to reject any order outside our delivery area. If you wish to discuss a specific delivery area please call us on 01228 317270.
    • We will not be liable for any failure to deliver goods where it is the result of flood, fire, earthquake, storm or other natural disaster, war, rebellion, strike, terrorist action, government sanction, pandemic, or failure of electricity.

Prices

  1. Prices listed are correct at the time of ordering.
  2. Prices listed include VAT.

Products

  1. All products depicted on this website are a guideline only. Please specify any particular flower requirements in the flower information box when ordering along with any specific colour choices. Whilst we will endeavour to fulfil your requests, supply issues may prevent us from meeting your exact request in which case florist choice to the value will be included.
  2. Flowers may be delivered in bud state to ensure a longer life.
  3. Some flowers can be harmful or poisonous, cats in particular can be affected by lilies. Please contact us for further information. Oopsie Daisy Flowers accepts no liability for any affected parties.
  4. All products are subject to availability. In the event of a supply issue we reserve the right to substitute products to the same value and quality.
  5. In the event we are unable to supply your product we shall notify you as soon as possible and refund you within 7 days.
  6. Chocolate and sweet gift items contain: wheat/gluten, milk/lactose, nuts, peanuts, soya

NOT Suitable for Vegetarians

NOT Suitable for Vegans

Ordering/Payment

  1. When ordering you will need to provide us with complete personal and recipient details including name, address, postcode and telephone number.
  2. All major credit cards, debit cards are accepted on this website.
  3. By clicking order now you are consenting to all the terms and conditions contained on this website.

Cancellations

  1. If you wish to cancel your order, please call us on 01228 317270 or email us 24 hours before the delivery date.
  2. We regret that you may not cancel an order for perishable goods once your order has been dispatched.
  3. We will refund you within 10 days of cancelling.

Collections

  1. If you would like to collect please specify this in the Delivery section. Please include a rough collection time. Orders must be collected on the specified day/time during our opening times from 27 Currock Park Avenue, Carlisle CA2 4DH.
  2. If you cannot collect on the arranged day, please call us on 01228 317270 to rearrange.
  3. If you fail to collect or contact us after 3 days your order will be cancelled without refund.

Weddings and Events

  1. Wedding and events booking have additional terms and conditions
  2. Vase hire requires additional terms and conditions plus damage/non return deposits
  3. These shall be provided with a quote upon request.

Flower Subscriptions

  1. Flower subscriptions are subject to all the above terms and conditions.
  2. Seasonal flowers will be delivered each month in a variety of colours chosen by the florist.
  3. Delivery charges apply where applicable 
  4. If you wish to cancel your subscription before the chosen end date, please get in touch by calling 01228 317270 or by emailing This email address is being protected from spambots. You need JavaScript enabled to view it.

Data Protection

  1. Our full privacy policy can be view on this website
  2. All orders must include within the card message the name of the sender
  3. In cases where the senders name isn't included within the message we reserve the right to inform them of your name.
  4. If we feel the flowers are purposely being sent anonymously to cause confusion/or to deceive the recipient, we reserve the right to refund the order.

CUSTOMER NOTICE

Same-Day delivery available Monday to Friday - Please order BEFORE 10AM.

Order before 4pm on Fridays for delivery on Saturdays 

THERE IS NO SAME-DAY DELIVERY ON SATURDAYS.

Delivery available in Carlisle and surrounding areas ONLY. We do not deliver to the towns of Brampton, Penrith, Longtown, Wigton or Gretna.